Support Page

If you need any further help, don't hesitate to send a support request to our support team. Write an email to "".

Guidelines for the support emails

1. Give your email a subject line like "Tor Browser | Found a problem"

2. Write in clear, concise language about the problem.

3. Add steps to reproduce your problem

4. Make sure to add details or best a screenshot of the problem so that we could help you quick and to the point.

5. Our support agents normally respond within 2-3 hours, given the timezones, its best to wait for 8 hours at most before writing another following up email.

6. Do nor provide any personal data/information unless and untill explicitly asked for.